Contact Us

You may contact us by first choosing a category below.

For your security, please DO NOT include any sensitive information, such as your Social Security Number or computer passwords, when contacting us.

Information Management Services (formerly ARINC) customers: Are you an Information Management Services (formerly ARINC) customer using GLOBALink, AviNet, ARINCDirect, or ARINC security services? Visit the Information Management contact page for support.

Interior Systems (formerly B/E Aerospace) customers: Are you an Interior Systems (formerly B/E Aerospace) customer with a question about seating products, galleys, structures & integration systems, lighting systems, oxygen & PSU units, or water & waste systems? Please visit the Interior Systems contact page for support.

How can we help you today?

Careers

Careers and benefits

Send email to Careers and benefits

Support

Commercial and Business Aviation

Commercial or business products - Technical support

Send email to CS Tech Support

Commercial or business products - warranty administration

Send email to CS Warranty Admin

Database support

Mobile support

Include what app you are using, as well as your device (e.g., iPhone 7) and operating system (e.g., iOS 11.4.1).

Send email to Mobile support

Publications and training

Technical publications

Send email to Technical Publications

Training

Send email to Training

Repair information, including parts and facilities

Send email to Repair Parts

Website support (help with login, password, access to private content, etc.)

Send email to websupport

Sales

Commercial or business products - sales and marketing

Send email to Commercial or Business Products - sales & marketing

Government and military products - sales and marketing

Send email to Government and military products - sales & marketing

Information Management Services

Information Management Services (Asia-Pacific)

Send email to Information Management Services (Asia-Pacific)

Information Management Services (Europe, Middle East & Africa)

Send email to Information Management Services (Europe, Middle East & Africa)

Recertified and used parts

Send email to Intertrade sales

Rental/Exchange

Send email to Rental Exchange

Suppliers

Suppliers or potential suppliers to Collins Aerospace

To register your interest in becoming a supplier to Collins Aerospace, please fill out the Capabilities of Potential Small Business Suppliers form.

For other inquiries:

Send email to our supplier team

Supplier support

Send email to Supplier support

Suppliers or potential suppliers to Collins Aerospace - Information Management Services (formerly ARINC)

To register your interest in becoming a supplier to Collins Aerospace, please fill out the Capabilities of Potential Small Business Suppliers form.

For other inquiries specific to information management services procurement:

Send email to Information Management Services (formerly ARINC) procurement

Community & Government

Educational outreach and charitable contributions

Send email to Community Relations

Public and government affairs

Send email to Public and Government Affairs

Press and Investors

Brand or image usage

Send email to Brand or image usage

Investor inquiry

Send email to Investor Relations

Media inquiry

Send email to Media Relations

Finance

Accounts Payable - Information Management Services

Send email to IMS - Accounts Payable

Accounts Receivable - Information Management Services

Send email to IMS - Accounts Receivable

Contracts - Information Management Services

Send email to IMS - Contracts

Customer Billing - Information Management Services

Send email to IMS - Customer Billing

General

Data Privacy

Send email to Data Privacy

General website feedback

Send email to General website feedback

Choose from the following topics.

Careers and benefits

Send email to Careers and benefits

Commercial and Business Aviation

Commercial or business products - Technical support

Send email to CS Tech Support

Commercial or business products - warranty administration

Send email to CS Warranty Admin

Database support

Database subscription support

Send email to Database subscription support

Database technical support

Send email to Database technical support

Government & military products - technical support

Send email to GS Tech Support

Information Management Services - Service Desk (Operational Support)

Send email to Information Management Services - Service Desk (Operational Support)

Mobile support

Include what app you are using, as well as your device (e.g., iPhone 7) and operating system (e.g., iOS 11.4.1).

Send email to Mobile support

Publications and training

Technical publications

Send email to Technical Publications

Training

Send email to Training

Repair information, including parts and facilities

Send email to Repair Parts

Website support (help with login, password, access to private content, etc.)

Send email to websupport

Commercial or business products - sales and marketing

Send email to Commercial or Business Products - sales & marketing

Government and military products - sales and marketing

Send email to Government and military products - sales & marketing

Information Management Services

Information Management Services (Asia-Pacific)

Send email to Information Management Services (Asia-Pacific)

Information Management Services (Europe, Middle East & Africa)

Send email to Information Management Services (Europe, Middle East & Africa)

Recertified and used parts

Send email to Intertrade sales

Rental/Exchange

Send email to Rental Exchange

Suppliers or potential suppliers to Collins Aerospace

To register your interest in becoming a supplier to Collins Aerospace, please fill out the Capabilities of Potential Small Business Suppliers form.

For other inquiries:

Send email to our supplier team

Supplier support

Send email to Supplier support

Suppliers or potential suppliers to Collins Aerospace - Information Management Services (formerly ARINC)

To register your interest in becoming a supplier to Collins Aerospace, please fill out the Capabilities of Potential Small Business Suppliers form.

For other inquiries specific to information management services procurement:

Send email to Information Management Services (formerly ARINC) procurement

Educational outreach and charitable contributions

Send email to Community Relations

Public and government affairs

Send email to Public and Government Affairs

Brand or image usage

Send email to Brand or image usage

Investor inquiry

Send email to Investor Relations

Media inquiry

Send email to Media Relations

Accounts Payable - Information Management Services

Send email to IMS - Accounts Payable

Accounts Receivable - Information Management Services

Send email to IMS - Accounts Receivable

Contracts - Information Management Services

Send email to IMS - Contracts

Customer Billing - Information Management Services

Send email to IMS - Customer Billing

Data Privacy

Send email to Data Privacy

General website feedback

Send email to General website feedback

Information Management Services (Europe, Middle East & Africa)

Send email to Information Management Services (Europe, Middle East & Africa)

Collins Aerospace Headquarters

Collins Aerospace
777 S. Flagler Drive
Suite 1800
West Palm Beach, FL 33401

Commercial Transport and Business Aviation customer support

When calling our support line, use this phone menu to help expedite your call to the correct department.

Phone: 319-295-5000
Email Customer Support
Email Dealer Administration
Email Warranty

Key Contacts

Corporate

Business Aviation

Commercial Transport

Government and Military - General

Service and Support

See all contacts

Dealers

Website Technical Support

For website technical support, including assistance with logging in or registering for access to private content, please contact our IT Service Desk (ITSD) at 888-721-3094 (toll-free in the U.S. and Canada) or 1-866-786-0290 (all other locations).